Hosteur.pro

Service provider management

With our SME outsourcing formula, Hosteur offers to take charge of the management of your IT service providers. You won't waste any more time managing them, we take care of managing the relationship, allowing you to concentrate solely on your core business. Thanks to our SME outsourcing service, we will keep your information system operational, functional, secure and accessible.

Unlimited phone support

Do you need advice or is one of your employees stuck in their work due to an incident on their PC? The Managed Services by Hosteur include unlimited telephone assistance! A simple call to our technical platform and you get in touch with your dedicated contact person, an expert in outsourcing for SMEs in order to find a solution for a rapid resumption of your business!

Unlimited remote assistance

In the event of an IT problem, our SME outsourcing package offers you a remote assistance. This allows us to quickly take care of your problem, with no need for our technician to travel to your SME, in a few minutes he takes control of your machine and solves your problem. We use a 100% secure and easy to use software for our customers.

Unlimited on-site support

If you encounter a problem that we cannot resolve remotely, you have unlimited on-site assistance included in the managed services package for SMEs.

We are committed to dispatching an expert technician in computer maintenance as soon as possible so that you can get back to work as quickly as possible. All our managed services for SMEs are complementary for your company.

Managed services and monitoring

Hosteur, specialist in outsourcing for SMEs, has set up a powerful IT monitoring tool to monitor your information system 24 hours a day, 7 days a week. This allows us to prevent any failure and anticipate breakdowns. As everyone knows, prevention is better than cure.

Permanent monitoring on site

Our outsourcing company for SMEs has the will to accompany you and create a true partnership based on trust. We carry out a permanent follow-up on site in order to check your computer equipment. But the on-site follow-up also aims to accompany you in the development of your infrastructure according to the development of your company.